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June 19, 2013

Our Intranet Solution: Combining Cloud-based Collaboration Tools

Source: company websites
In large, monolithic business environments, a software license can become make-or-break in terms of productivity.Just managing such licenses (how many clients they can be installed on, what versions they cover, the serial number, etc.) can actually become someone’s full-time job - not even taking into account the technical components of software management. 




Thankfully a cash-strapped startup these days does not have to take this kind of hit on productivity; almost every business need is served in the market by one or more online tools.



Need group chat and collaboration? Google Hangout. Office productivity suite? Google Apps. Storage? SkyDrive, Google Drive or iCloud. Large file transfers? Box. Code repository? Github. Accounting? Freshbooks. Legal matters? Lawpivot. Logo design? 99design. This is just a small selection of the many online solutions we implemented in our every day working life (Which Online Tools should every start up use? Check out our blog). The possibilites are seemingly endless, but selected tools combined in the right way are enough to get a minimal startup off the ground.
Of course, online applications are subject to outages, security risks, and sometimes vendor lock-in. However, most have scaled very well as they have taken on larger volumes of clients and have gone a long way to maintain availability SLAs that approach 100%.
One other potential problem with online applications is that they are sort of created in a vacuum – they are not inherently designed to play nice with each other or be easy to use in conjunction. While the old business intranet was loaded up with local solutions that IT professionals could customize and patch with scripts and in-house apps, bringing web applications together on an intranet is a fairly untested path.
We went out on the search for an intranet that will consolidate all of our tools and can:
  • Search over all services: cue, google site search, elastic search
  • Bookmarks/site of all services
  • Activity stream of all updates: hipchat, yammer etc.
  • Calendar events, birthdays..
Thanks to the comments we received we identified three powerful cloud services for our start up. Here's a synopsis of their pros and cons:

Meldium: Logging in and out of the various services needed to keep a business flowing with purely online applications can be a challenge. That’s where Meldium comes in:
Pros:
  • Access management (account sharing without sharing username and password with the team)
  • 500+ world class apps are supported, wide variety
  • Secure via two factor authentication (!)
Cons
  • Doesn’t provide member roles 
  • Mobile version not yet available 
  • Doesn’t provide advanced search for members


Busyflow: brings cloud-based productivity apps onto a single screen - for collaboration and synchronization purposes.
Pros:
  • Invite colleagues to a certain workspace
  • Superior dashboard for all feeds
  • Distinguish between feed (read) and discussion (write)
Cons:
  • Adding tasks isn't possible as a shared option (!)
  • Doesn't connect Evernote
  • Paid plan for more than 3 members per workspace - 5$ /month



Hojoki: Great collaboration home base with an integration of over 30 apps to manage productivity streams across platforms

Pros:
  • Invite colleagues to a certain workspace
  • Create / assign tasks
  • Wide range of apps supported via API
Cons:
  • Tasks only have 2 progress-options (open & done) and cannot be assigned to a group
  • Doesn’t provide a superior feed for all workspaces
  • Paid plan for more than 5 members per workspace - 5$ /month

We are now working with Meldium and Hojoki in our daily collaboration and see the added benefit of this combination to our online workspace! Do you have any further suggestions of online intranet solutions? Do you have questions about our experience with Hojoki or Meldium? We would love to hear from you in our comments below!
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7 comments:

  1. Great to hear that you decided to use Hojoki! I'd love to hear your feedback. I already noted the limited task management functionality (we're working on that!). Thanks, Martin

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  2. Thanks for the great advice. Hojoki is just great!

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  3. Hi Martin,
    great to see that you found your way to our blog - in this case even with a positive effect for us :)
    We would love to give you more feedback for Hojoki.

    First of all we really like working with this great product. Great features, great usability, great functionality.
    Nevertheless like @ericries would say, growth means a successful iteration of the build - measure - learn loop.
    It is only through learning that we can improve our products. So here is some input of what could be improved:

    We find the overview within the feed sometimes a bit messy since updates from all docs stream in there. This is completely fine, yet a more refined search and order process would be nice. That means to have more filter and order options within the feed.

    1. Order options
    Do I want to see all files? Only the ones from yesterday? Do I want to order apps with most updates, files with most updates within the last 7 days or files most team members are working on currently? etc.

    2. Star files
    A second helpful feature is to star certain files manually (like in Google Drive) in addition with hashtags and the possibility to filter them later.

    3. Advanced search
    The possibility to search for hashtags, dates and ideally a full-text search is a helpful feature. In addition the implementation of an auto-suggested search within, such an overall search would be even more satisfying for us.

    Ah, and another killer feature is a "Jour Fixe" section. Explaining that on here would bust the blog. If you'd like to hear more about that idea: I would love to get in contact with you. henning.heinrich@ufostart.com


    Cheers,
    Henning

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  4. Cloud based tools are helpful in speedy process while managing customer relations, www.Banckle.com has few innovative CRM tools that can improve productivity.

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  5. Thanks for sharing this post. yes i also heared about Hojoki and its really good. keep it up..

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  6. it is nice blog. It has provided me all the information which are required to select the office intranet . Thanks for sharing the valuable knowledge.

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  7. Another combined cloud based collaborative solution would be creately . Its made for many kinds of diagramming online. At the same time you can do collaborative diagrams regardless of the geographical location.

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